Effective date: March 11, 2026
This Privacy Policy describes how we collect, use, and protect information you provide when requesting or receiving landscaping services from us.
1. Information We Collect
We collect information you provide directly to us, including:
- Full name
- Mobile phone number
- Service address(es)
- Details about the services you request
- Communications you send us via SMS or through our website
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage your service appointments
- Send you SMS notifications about your service requests, including confirmations, scheduling updates, and reminders
- Respond to your inquiries and messages
- Improve our services
3. SMS / Text Messaging
By providing your mobile phone number, you consent to receive text messages from us regarding your service requests. These messages may include appointment confirmations, rescheduling notices, service completion notifications, and responses to your SMS messages.
- Message and data rates may apply.
- Message frequency varies based on your service activity.
- Reply STOP at any time to opt out of SMS messages.
- Reply HELP for assistance.
- We do not sell or share your phone number with third parties for marketing purposes.
4. How We Share Your Information
We do not sell your personal information. We may share your information only with:
- Service providers that help us operate our business (e.g., SMS delivery via Twilio), who are contractually bound to protect your information
- Law enforcement when required by law or to protect our rights
5. Data Retention
We retain your information for as long as necessary to provide services to you and maintain business records. You may request deletion of your information at any time by contacting us.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored on secure servers and is not accessible to the public.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us via our website or by replying to any of our SMS messages.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision.